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Surgeons &
Hospitals
We are only as good as the medical partners we choose. This is the written standard every surgeon and every facility must meet before a MediGlow client is placed there.
Selection
What we require of a surgeon
Reputation is not evidence. Before we introduce a single client, we document the following — and we keep the documentation on file.
Qualifications and licence
Verified medical qualifications, a current licence to practise, and confirmation of the specific procedures the surgeon is licensed and trained to perform.
Operating privileges
Named licensed hospitals or medical facilities at which the surgeon holds current privileges to operate.
Case experience
Routine, current experience in the specific procedure — not occasional practice. We would rather refer you elsewhere than to a surgeon doing your operation rarely.
Professional liability insurance
Current cover, confirmed in writing, including whether it extends to international patients and what it excludes.
Screening and consent process
A documented process for reviewing photographs and medical history, conducting consultation, ordering tests and obtaining informed consent.
Complications and revision policy
A written position on how complications are managed, what is included in the surgical fee, and how revision cases are handled.
Facility assessment
What we require of a hospital
We visit and assess every facility in person. A cosmetic procedure performed outside a properly equipped licensed hospital is a risk we will not coordinate — however good the price.
Licensing
- — Legal name and registered address
- — Medical establishment operating licence
- — Approved scope of surgical services
- — Professional and public liability insurance
- — International patient department
- — English-speaking clinical staff
Clinical capability
- — Operating-theatre capability
- — Anaesthesia department or named anaesthetists
- — Emergency and resuscitation equipment
- — Access to blood and blood products
- — Laboratory and diagnostic imaging
- — Recovery room and intensive care
Safety & comfort
- — Infection-control procedures
- — Emergency transfer arrangements
- — Inpatient room options and privacy
- — Procedure and room pricing in writing
- — Payment, cancellation and rescheduling terms
- — Records handling and release process
Recovery accommodation
A five-star hotel is not automatically safe after surgery
Luxury is not the same as suitability. Before we appoint any accommodation partner, we assess whether it is genuinely appropriate for a recovering surgical patient.
For clients with reduced mobility, higher-risk procedures or no travelling companion, we will recommend a licensed medical recovery facility, a serviced residence with nursing support, or a longer hospital admission instead of a conventional hotel — even where that is not the option you hoped for.
Emergencies
The fourteen questions we answer before you travel
Every partnership we enter must produce a written answer to each of these. You receive that document as part of your plan.
Who is available 24 hours a day, and on which number?
Which hospital will receive you in an emergency?
Who arranges emergency transport, and who makes the clinical decisions?
Who pays the initial emergency admission deposit?
Which complication-related services are included in the original surgical fee?
What counts as a complication, and what counts as an elective aesthetic revision?
What happens if a problem arises after you have returned home?
How are your medical records transferred to your own doctor?
The full protocol also covers family communication, incident reporting, insurance notification and additional-cost scenarios.
Ask us anything
Want to see the standard applied to your case?
Tell us the procedure you are considering. We will explain which of our partners performs it, why, and what evidence we hold for them.